CalMac Community Consultation on Proposed Terms and Conditions Changes

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As many of you will know, CalMac are introducing a new ticketing system this year and hope to also update their Terms and Conditions.

Part of the proposed changes includes a cancellation levy; a measure which is hoped will reduce no-shows by providing an incentive to cancel unneeded reservations early.

Representatives from CalMac (our Area Operations Manager Don McKillop and Alan Hood, head of Customer Experience along with a member of his team) attended last month’s public meeting and made a presentation on these proposals, and also made time to answer questions and concerns from members of the public.

This consultation is a follow-on from that; for anyone who was unable to attend the meeting to make their voices heard. If you would like to submit a digital response to these proposals to TCC, you can do so via SurveyMonkey (click here to open the survey in a new tab).

Anyone wishing to contact CalMac directly can do so by emailing: CFTC.consultation@calmac.co.uk

If you missed the meeting, but would like to view the slides and consultation document, you can do so here:

Notice of May Meeting and Draft Minutes of April Meeting

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Our next meeting will be on Wednesday 11th May 2022 at 7pm.

Agenda:

  1. Welcome 
  2. Welcome to our new Argyll and Bute councillors 
  3. Apologies 
  4. Declarations of interest 
  5. Tiree Transport Forum meeting report: including cancellation charges and systems to give islanders priority
  6. CalMac new booking system and new Terms and Conditions: Don McKillop and Alan Hood
  7. Minutes of last meeting and matters arising: including hustings; school consultations; community garden; Oban-Tiree flight consultation
  8. Correspondence: including seaweed harvesting survey; Island Grants consultation
  9. Heating at Pier View: a report on our meeting with WHHA
  10. Streaming community council meetings: the pros and cons
  11. Tiree Community Council AGM 
  12. Co-option of community councillors 
  13. AOCB 

Meeting papers:

Meeting joining instructions:

Please note: our meetings are recorded for the purpose of minute taking. If you do not wish your camera feed to be recorded, please do not enable your camera. Keeping it off, rather than on but covered over also helps reduce internet load for participants.

When you first join the meeting at the start time – you may find you are in a Waiting Room, please just wait for the meeting to start and you will be admitted automatically.

Join Zoom Meeting online by PC or smart device:

https://us02web.zoom.us/j/81781398757?pwd=VUVGMzdDMlJ5Y0JVSHB6WU1Rc0t0UT09

Meeting ID: 817 8139 8757
Passcode: 054217
One tap mobile
+442034815237,,81781398757#,,,,*054217# United Kingdom
+441314601196,,81781398757#,,,,*054217# United Kingdom

Dial by your location
+44 203 481 5237 United Kingdom
+44 131 460 1196 United Kingdom
Meeting ID: 817 8139 8757
Passcode: 054217
Find your local number: https://us02web.zoom.us/u/kemzzvXHRH

Guidance on joining the meeting:

You can choose how you view the meeting using the app if joining via the internet – “Gallery view” shows you multiple participants

Please note that by default you will join the meeting muted (i.e. you will not be sending sound out to the rest of the participants) – please leave yourself muted unless you need to speak, and when invited to do so by the chair, and remember to re-mute afterwards. This is needed to ensure that the call is not made very difficult to follow by background noise from multiple people, which can be extremely disruptive to the call.

We suggest that members of the public not enable their camera, unless wishing to be seen when making a contribution to the meeting. This saves bandwidth and reduces the size of the recording for the minutes.

If joining on a PC, tablet or other device, please set your screen name to a recognisable form of your actual name so that other participants know who you are – this is required if you wish to participate via either speaking or using the text chat.

The mute and unmute button is in the lower left, and looks like a microphone, next to the button for switching your webcam on/off.

If you are using a telephone to dial in, the mute and unmute command can be given by typing on your handset: *6

Requesting to speak:

If joining by computer, you can find a button to “Raise your hand” to ask to speak under the “Participants” menu, accessed by pressing the Participants button (looks like a human figure, in the middle of the bottom part of the window). You can also use the chat function to make a comment or to ask to speak on a point.

You can “raise your hand” to ask to speak if phoning in by using the code: *9

As ever if you have questions or if there is anything we can do to help you take part in the meeting accessibly, please let us know by e-mailing phyl@tireecommunitycouncil.co.uk 

 

 

Zoom Link – Hustings Event 29th April 2022 7PM

Click on the link below to join in with Friday’s hustings event. We will be starting at 7PM.

https://us02web.zoom.us/j/82574905408?pwd=S2ZRWFBUODY0WmZKN1BwQkhFYTdYUT09

Meeting ID: 825 7490 5408

Passcode: 452460

One tap mobile

+441314601196,,82574905408#,,,,*452460# United Kingdom

+442034815237,,82574905408#,,,,*452460# United Kingdom

Dial by your location

+44 131 460 1196 United Kingdom

+44 203 481 5237 United Kingdom

Meeting ID: 825 7490 5408

Passcode: 452460

Find your local number: https://us02web.zoom.us/u/kigAs3ulH

Meeting joining instructions:

Please note: our meetings are recorded for the purpose of minute taking. If you do not wish your camera feed to be recorded, please do not enable your camera. Keeping it off, rather than on but covered over also helps reduce internet load for participants.

When you first join the meeting at the start time – you may find you are in a Waiting Room, please just wait for the meeting to start and you will be admitted automatically.

Join Zoom Meeting online by PC or smart device:  

Guidance on joining the meeting:

You can choose how you view the meeting using the app if joining via the internet – “Gallery view” shows you multiple participants

Please note that by default you will join the meeting muted (i.e. you will not be sending sound out to the rest of the participants) – please leave yourself muted unless you need to speak, and when invited to do so by the chair, and remember to re-mute afterwards. This is needed to ensure that the call is not made very difficult to follow by background noise from multiple people, which can be extremely disruptive to the call.

We suggest that members of the public not enable their camera, unless wishing to be seen when making a contribution to the meeting. This saves bandwidth and reduces the size of the recording for the minutes.

If joining on a PC, tablet or other device, please set your screen name to a recognisable form of your actual name so that other participants know who you are – this is required if you wish to participate via either speaking or using the text chat.

The mute and unmute button is in the lower left, and looks like a microphone, next to the button for switching your webcam on/off.

If you are using a telephone to dial in, the mute and unmute command can be given by typing on your handset: *6

Requesting to speak:

If joining by computer, you can find a button to “Raise your hand” to ask to speak under the “Participants” menu, accessed by pressing the Participants button (looks like a human figure, in the middle of the bottom part of the window). You can also use the chat function to make a comment or to ask to speak on a point.

You can “raise your hand” to ask to speak if phoning in by using the code: *9

As ever if you have questions or if there is anything we can do to help you take part in the meeting accessibly, please let us know by e-mailing phyl@tireecommunitycouncil.co.uk 

A New Booking System for CalMac – Ar Turas

As many of you will know, CalMac plans to introduce a new ticketing system this year, dubbed Ar Turas; our journey. Coming into effect this October, these are major changes to the service after using the current system for more than 25 years.

The new system has been used successfully by major ferry organisations across the world including Grimaldi, Scandlines and BC Ferries.

It is hoped that these changes will maximise the way the space on the car deck is used, as well as improving communication with customers.

The Ar Turas (Our Journey) project will revolutionise the way we interact with customers, making travel simpler and easier. 

Tiree Community Council has previously had a representative from CalMac attend one of our meetings to give a presentation on these changes, and we hope to receive further updates as the implementation draws closer. We have been assured that the project will be under ‘constant review’, with a commitment to keeping customers and stakeholders updated as the changes come into effect.

To find out more, and to read the FAQ’s on the project, follow this link to the CalMac website.

 

Hustings on Tiree

It’s election time!
Tiree Community Council will be holding a virtual hustings on Friday 29 April at 7pm.
Eight of the eleven candidates for our ward in Argyll and Bute Council have told us they will be there, and we hope we will be able to confirm more over the coming week.
This will be an opportunity to ask questions about things you feel are important, although, with so many candidates, time will be limited!
We will post the joining details for the virtual meeting in the next few days.

Consultation on future of Argyll and Bute air services

The Argyll and Bute Council is consulting on local air transport services on the West Coast area, linking Oban, Tiree, Coll, Colonsay and Islay. This consultation will inform the next contract for the service and shall consider issues including:

•            Current use of the air service
•            Preferred flight times and days
•            The use of unmanned aerial vehicles (UAVs) to deliver services

The last item is under active consideration following successful trials of UAVs to deliver supplies during the pandemic, resulting in significant savings for the NHS. Active work is in development to create a UAV Hub at Oban airport, with Royal Mail also interested in the possible applications.

If you would like to respond to the consultation directly, or just find out more, you can do so here: https://www.argyll-bute.gov.uk/consultations/argyll-and-bute-council-west-coast-air-services-pso

TCC will be happy to make a submission on behalf of Tiree constituents, so if you would like to feed in your views to that, please email TCC member Phyl Meyer at phyl@tireecommunitycouncil.co.uk

Useful Links – skills, training and support

The National Crofting Development Plan for Scotland, published around this time last year, highlighted some opportunities for training and support for rural communities, to address a range of challenges unique to rural areas. You can read the full Development Plan here.

Many of the opportunities mentioned in the report have expired, but we’ve collated some resources for ongoing opportunities and support that we hope will be helpful below. The following will not be new information to a lot of people, but hopefully there’s something useful in here for those who may be looking for some extra support. We welcome suggestions for additions to this list, and any input from our local crofting community.

Please note that NFU links have not been included, as the majority of their web content is available to members only.

Scottish Government Resources 

The Crofting Commission 

SRUC

Other resources: 

Notice of April 2022 Meeting and Minutes of March 2022 Meeting

Our next meeting will be on Wednesday 13th April 2022 at 7pm.

Agenda:

  1. Welcome
  2. Apologies
  3. Declarations of interest
  4. Minutes of last meeting and matters arising, including the Platinum Jubilee event, community garden and Ukrainian refugees.
  5. Correspondence:
    • Island Bonds Consultation events
    • Argyll and Bute Council’s offer to create a Digital Hub on the island.
    • Letters patent for the Tiree flag
    • National Development Plan for Crofting – report
    • Strategic Transport Project Review Team consultation
    • Tiree Dental Service
    • Oban Orthodontic service
    • Struthan Terrace pavements
  6. Ferries: 
    • Tiree and Coll Community Councils press release about ferry situation and next winter’s dry docking season.
    • Don McKillop and Alan Hood to explain the proposed new Terms and Conditions for ticket sales, including planned cancellation charges
    • Re-formation of the Tiree Transport Forum
  7. Argyll and Bute Council Elections: how should Tiree Community Council engage with the candidates, and should there be a Tiree hustings?
  8. Consultation on the Collective Leadership Model: update on the Tiree Community Council response
  9. Consultation on the proposed shared headship between Tiree High School and Oban High School: a report into the current situation and Tiree Community Council’s part in the process
  10. End of Gaelic simultaneous translation pilot for Community Council meetings: where  next?
  11. Community Councillors Meetings Report 
  12. Tiree Trust Report 
  13. Planning 
  14. AOCB

Meeting papers:

Meeting joining instructions:

Please note: our meetings are recorded for the purpose of minute taking. If you do not wish your camera feed to be recorded, please do not enable your camera. Keeping it off, rather than on but covered over also helps reduce internet load for participants.

When you first join the meeting at the start time – you may find you are in a Waiting Room, please just wait for the meeting to start and you will be admitted automatically.

Join Zoom Meeting online by PC or smart device:

Join Zoom Meeting

https://us02web.zoom.us/j/87800250832?pwd=Tit5dUZXdnNkY1NhZUVaZmZmSElXZz09

Meeting ID: 878 0025 0832

Passcode: 544404

Dial by your location

        +44 131 460 1196 United Kingdom

        +44 203 481 5237 United Kingdom

Guidance on joining the meeting:

You can choose how you view the meeting using the app if joining via the internet – “Gallery view” shows you multiple participants

Please note that by default you will join the meeting muted (i.e. you will not be sending sound out to the rest of the participants) – please leave yourself muted unless you need to speak, and when invited to do so by the chair, and remember to re-mute afterwards. This is needed to ensure that the call is not made very difficult to follow by background noise from multiple people, which can be extremely disruptive to the call.

We suggest that members of the public not enable their camera, unless wishing to be seen when making a contribution to the meeting. This saves bandwidth and reduces the size of the recording for the minutes.

If joining on a PC, tablet or other device, please set your screen name to a recognisable form of your actual name so that other participants know who you are – this is required if you wish to participate via either speaking or using the text chat.

The mute and unmute button is in the lower left, and looks like a microphone, next to the button for switching your webcam on/off.

If you are using a telephone to dial in, the mute and unmute command can be given by typing on your handset: *6

Requesting to speak:

If joining by computer, you can find a button to “Raise your hand” to ask to speak under the “Participants” menu, accessed by pressing the Participants button (looks like a human figure, in the middle of the bottom part of the window). You can also use the chat function to make a comment or to ask to speak on a point.

You can “raise your hand” to ask to speak if phoning in by using the code: *9

As ever if you have questions or if there is anything we can do to help you take part in the meeting accessibly, please let us know by e-mailing phyl@tireecommunitycouncil.co.uk