As many of you will know, CalMac plans to introduce a new ticketing system this year, dubbed Ar Turas; our journey. Coming into effect this October, these are major changes to the service after using the current system for more than 25 years.
The new system has been used successfully by major ferry organisations across the world including Grimaldi, Scandlines and BC Ferries.
It is hoped that these changes will maximise the way the space on the car deck is used, as well as improving communication with customers.
The Ar Turas (Our Journey) project will revolutionise the way we interact with customers, making travel simpler and easier.
Tiree Community Council has previously had a representative from CalMac attend one of our meetings to give a presentation on these changes, and we hope to receive further updates as the implementation draws closer. We have been assured that the project will be under ‘constant review’, with a commitment to keeping customers and stakeholders updated as the changes come into effect.
To find out more, and to read the FAQ’s on the project, follow this link to the CalMac website.