We have received this from Sky Public Affairs Team via the Scottish Goverment.
“As you know, the recent broadband outage affecting constituents was caused by storm-related damage to a subsea fibre cable.
Recognising the inconvenience this incident caused our customers across Tiree, we can confirm that Sky has credited £469.06 to each of the affected Sky accounts.
Should any customers experience further issues, please direct them to our Customer Service team on 0333 759 2894 for swift support.
We appreciate the disruption this outage caused and remain committed to delivering connectivity to our customers throughout the whole of the UK. If you have any questions, please do not hesitate to contact us.”
We would be interested if some customers are yet to be compensated.
Next the other ISPs!
